All you need to know!
A full account verification is required in order for Highroller Casino to comply with its statutory requirements.
Provide Highroller Casino, as required, with copies of one or more of the following docs:
. Passport, national identity card, or Driving License
. A copy of a recent utility bill (e.g. gas, telephone), less than three months old
. Bank/credit card statement, less than three months old
. Household insurance certificate
This can be done by emailing the Highroller security squad at [email protected] Plain and simple.
The Highroller security squad will also contact you directly as soon as your account has been verified, or if more details are needed.
The verification process is pretty quick, sometimes with a small delay in busy periods.
Absolutely. Documents you send are kept in a secure environment, and are only accessible to senior security personnel.
Our license does not allow players to open more than one account.
All customer funds are kept separate from company funds in a bank account.
To ensure that your personal data and activity on our site is kept private, all your activity on the Highroller Casino website is protected using industry-standard encryption technology.
|Cookie Name||Expiration Date||Third Party?||Reason for Use||Classification|
|__cfduid||1 Year||YES||Used for security and threat detection purposes (https://www.cloudflare.com/cookie-policy/)||Functionality|
|_delighted_fst||20 Years||YES||The first time the delighted banner was displayed with their user token (https://delighted.com)||Targeting/Advertising|
|_delighted_lrt||20 Years||YES||The last time a user responded to a delighted questionnaire with their user token. (https://delighted.com)||Targeting/Advertising|
|_delighted_lst||20 Years||YES||The time the delighted banner (for customer feedback) was last shown to the user (https://delighted.com)||Targeting/Advertising|
|_ga||2 years||YES||Used to distinguish users (Google Analytics)||Performance|
|_gat||1 Minute||YES||Used to throttle request rate (Google Analytics)||Performance|
|_gid||1 Day||YES||Used to distinguish users (Google Analytics)||Performance|
|btag_data||14 Days||NO||Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.||Targeting/Advertising|
|clickID||14 Days||NO||Affiliate tracking, set with arbitrary data sent to us in a query string parameter when a user visits the page from an affiliate.||Targeting/Advertising|
|firstTimeLoginVisit||Never||NO||Once the user logs in to the site this cookie is set to detect whether in the future we should show the user the sign up page or login page when they visit a page that requires authentication||Functionality|
|LaRunningChat||Never||YES||The status of the running chat (https://supports.ladesk.com)||Functionality|
|LaSID||Never||YES||Used to identify the session in the chat (https://supports.ladesk.com)||Functionality|
|LaUserDetails||Never||YES||Set the email and name that the user input when open a chat (https://supports.ladesk.com)||Functionality|
|LaVisitorId||1 Month||YES||Used to identify the visitor (https://supports.ladesk.com)||Functionality|
|LaVisitorNew||1 day||YES||Used to check if is a new visitor who opens the chat (https://supports.ladesk.com)||Functionality|
|sly-lng||Never||NO||Stores the users current language to keep the site in the language they selected.||Functionality|
|sly-pyld||14 Days||NO||Same as above another parameter that can be set||Targeting/Advertising|
|sly-st-mins||365 Days||NO||The amount of time the user (if in GB) has been on the site whilst logged in. Required for UK compliance.||Functionality (?)|
|sly-st-modals||365 Days||NO||The amount of times we have displayed the session timer notification (if in GB) to the user so that we do not show the notification more times than neccessary. Required for UK compliance.||Functionality (?)|
|LastGames||30 Years||NO||Stores the user last played games.||Functionality|
|__insp_identity||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__insp_nv||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__insp_ref||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__insp_scpt||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__insp_sid||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__insp_uid||NEVER||YES||long-term cookie that contains random ID assigned to visitor (inspectlet.com)||Targeting/Advertising|
|__insp_wid||NEVER||YES||session cookie, deleted when visit is over (inspectlet.com)||Targeting/Advertising|
|__lc.visitor_id.*_*||1 Day||NO||Live Chat for customer support.||Persistent|
|__qca||20 Years||NO||Media advertising, stores information about visitors surfing habits||Persistent|
|_gaexp||90 Days||NO||Used to distinguish users||Persistent|
|_hjIncludedInSample||1 Year||NO||This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||Persistent|
|_uetsid||1 Days||YES||Microsoft Bing Ads Universal Event Tracking||Targeting/Advertising|
|_vis_opt_exp_*_combi||100 Days||NO||This cookie is generated when users reach a particular combination. This cookie ensures that users see the same variation that they saw on their previous visit to the page.||Persistent|
|_vis_opt_s||100 Days||NO||This cookie detects if the user is new or returning to a particular test.||Persistent|
|_vis_opt_test_cookie||Session end||NO||This is a temporary session cookie generated to detect if the cookies are enabled on the user browser or not.||Session|
|_vwo_uuid||100 Days||NO||This cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner.||Persistent|
|_vwo_uuid_v2||100 Days||NO||This cookie generates a unique ID for every visitor and is used for the report segmentation feature in VWO. It also allows you to view data in a more refined manner.||Persistent|
|ai_session||1 Day||YES||Used to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/)||Functionality|
|ai_user||1 Year||YES||Used to track application performance (https://docs.microsoft.com/en-us/azure/application-insights/)||Functionality|
|ARRAffinity||Never||KINDA||Used by Azure to keep state between node||Functionality|
|ASP.NET_SessionId||Until the user session expires||NO||Stores a unique identifier for your session.||Functionality|